Terms & Conditions
Please read these terms carefully before using our services. By using TrueIdentity.io, you agree to be bound by these terms.
Introduction
Welcome to TrueIdentity.io. These Terms and Conditions ("Terms") govern your use of our identity verification and lookup services. By accessing or using our services, you agree to be bound by these Terms.
If you disagree with any part of these terms, then you may not access the service. These Terms apply to all visitors, users, and others who access or use the service.
Acceptance of Terms
Agreement to Terms
By accessing and using TrueIdentity.io ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Modifications
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.
Service Description
Identity Verification Services
TrueIdentity.io provides identity verification and lookup services including reverse phone lookups, email lookups, image searches, and social media searches. Our services are designed to help users verify identities and find contact information.
Data Sources
Our services utilize publicly available information, public records, and third-party data sources. We do not guarantee the accuracy, completeness, or timeliness of the information provided.
Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.
User Accounts
Account Creation
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.
Account Security
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
Account Termination
We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion.
Acceptable Use Policy
Permitted Uses
Our services may only be used for lawful purposes, including identity verification, identity assurance, and legitimate business purposes. Users must comply with all applicable laws and regulations.
Prohibited Uses
You may not use our services for: harassment, stalking, or intimidation; illegal activities; violation of privacy rights; commercial use without authorization; or any purpose that violates these terms.
Compliance
Users are responsible for ensuring their use of our services complies with all applicable laws, including data protection and privacy regulations in their jurisdiction.
Billing and Payments
Payment Terms
Our services are provided on a subscription basis with various pricing tiers. Payment is due in advance for the selected subscription period. All fees are non-refundable except as required by law.
Credit System
Our platform uses a credit-based system where different types of searches consume different amounts of credits. Credits are purchased in packages and expire according to the terms of your subscription.
Automatic Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings or by contacting customer support.
Privacy and Data Protection
Data Collection
We collect and process personal information as described in our Privacy Policy. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to provide our services and as required by law. You may request deletion of your data subject to certain limitations.
Intellectual Property
Ownership
All content, features, and functionality of our services are owned by TrueIdentity.io and are protected by copyright, trademark, and other intellectual property laws.
License
We grant you a limited, non-exclusive, non-transferable license to use our services for your personal or business use in accordance with these terms.
Restrictions
You may not copy, modify, distribute, sell, or lease any part of our services without our prior written consent.
Disclaimers and Limitations
Service Disclaimer
Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any information provided through our services.
Limitation of Liability
To the maximum extent permitted by law, TrueIdentity.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Indemnification
You agree to indemnify and hold harmless TrueIdentity.io from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the service, shall constitute the entire agreement between you and TrueIdentity.io concerning the service.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
legal@trueidentity.io
Phone
+8801737757944
Legal Department: For legal inquiries, you can also contact our legal team at legal@trueidentity.io